Retail Solutions

Case Studies

Pilot Travel Centers

Pilot Travel Centers Adds $1.8 Million to the Bottom Line Using Panorama for Automated Analysis and Reporting

For Pilot's store managers, a large percentage of every Friday was dedicated to reviewing volumes of paper reports. It was time consuming and complicated to identify sales performance issues, which resulted in many being overlooked. The desire to automate reporting led Pilot to choose Panorama Software to support the report presentation in its portal. Phase I of Pilot's implementation focused on deli operations, which represents 15% of the company's non-fuel revenue. With streamlined reports available on its Web portal, Pilot ensured that managers could identify sales and buying issues and take action more effectively. As a result, the company realized improved profits by $1.8 million.

Business Challenge

With paper-based reporting, managers usually spent two to three hours each week trying to uncover exceptions for their stores including low margins, poor upsell statistics, overstocked inventory levels or budget misses. Even with all of that time devoted to review, many issues went undetected because of the sheer volume of paper, which affected inventory planning. In addition, many managers began to create their own reports resulting in inconsistency in the field.

As an intensely numbers-oriented company, Pilot had a deep desire to get to pure exception-based reporting and analysis. With that capability, issues could be uncovered quickly and action could be taken at the individual store level to alter performance results.

"We had hundreds of valid issues and exceptions that went unnoticed because people couldn't get to them," said David Clothier, Controller, Pilot Travel Centers. "The most frustrating part was that the information was there, but managers couldn't access it to make it actionable for the stores. Our goal was to implement an infrastructure that would allow us to automate exception reporting delivery and analysis."

SEE FULL CASE STUDY

 

 

Supersol

"Panorama's BI system allows Shufersal to maintain its competitive advantage over the other chains, and enables the company's decision-makers to obtain a general picture of customers, prices, internal processes and marketing trends, and thus make better decisions."

Yitzhak Shafer, Shufersal CIO
...see full case study

Jelly Belly

With the Panorama and Microsoft solution, we have much better data visibility. The information is right there on the laptop for everyone to see. You can drill down in real time and you can get the information that you need. As a result, we've slashed the time of our product review meetings by about 75 percent!"

Dan Rosman, Director of Information Technology
...see full case study

Panorama NovaView® and the Panorama logo are trademarks or registered trademarks of Panorama Software Ltd. All other company, product or brand names are the trademarks or the registered trademarks of their respective companies. Panorama Software Ltd. is not responsible for errors or omissions. Copyright 2006 Panorama Software Ltd. All rights reserved.