Asking what business intelligence and analytics can do for various industries yields a variety of interesting results, but they all tend to be along similar lines. Collecting and examining data is a great boost for decision-making, and it allows organizations to banish some of the uncertainty that has plagued them for years, unlocking more efficient sales processes and customer care. However, beyond the everyday business world, there are other fields, and what they do with data may change life on very basic levels. These are verticals such as health care, which are using BI in new and innovative ways and reaping the benefits.
New roles emerge
According to Healthcare IT News, the chief data officer is becoming a priority role within fields such as finance and is also coming to health care. This new function is attuned to the pressures placed on hospitals and clinics that need to provide excellent care on an unforgiving schedule. The source indicated these professionals must put non-IT considerations first. They need to coordinate with other departments and create a unified strategy that encompasses data but is not in thrall to it. Information is a tool that can fix problems, but they need to be identified accurately and addressed intelligently.
Seattle Children's CDO Eugene Kolker told the source that it's important for health organizations to build data use teams that cross boundaries between disciplines. This means engaging not just IT experts, but also individuals within the management structure and professionals who actually deal with patients. A united team can tackle complex data sets and make them serve the hospital or clinic's unique BI needs, as well as those common to all types of businesses. Kolker explained that victories in either budgetary efficiency or medical performance tend to lead to more breakthroughs and continuous excellence. This type of development could change the whole experience and practice of health care.
The whole team
Getting numerous team members involved in the data analysis process means both training those employees and providing software they can understand in short order. The former issue is a matter for leaders to work out with the HR department, while the latter comes down to the organization's selection of solutions. Products such as Necto 14 have been designed with many different user profiles in mind, meaning their dashboards can shift and display relevant data to whoever is currently using the software. This is an important feature for organizations today that have information pouring in from all types of sources, both inside their own four walls and out.