History has a way of kicking you in the KPI

Those who cannot remember the past are condemned to repeat it.

– George Santayana

This familiar quote is about progress. Although it is used in many contexts (and is often misquoted), it essentially means that if you forget your past, you can forget about your future. The quote, from Santayana’s ‘The Life of Reason’, actually starts like this:

Progress, far from consisting in change, depends on retentiveness.

In other words, making changes in the way you do business or the way you live your life does not necessarily lead to progress. For progress, you need to remember how you behaved in the past so that you can make positive changes. That’s why you have a BI solution in the first place, right?

But if you cannot find the details of your historical business processes, you cannot know how to fix problems and improve performance. All BI solutions aggregate historical data that can be displayed and analyzed in tables and charts. And some have advanced database technologies that let you continuously examine new data and review historic data. But using historical data to set Key Performance Indicators (KPIs) can be a hassle, requiring IT professionals to create the tools and settings that you need.


KPIs help an organization to define and measure progress toward business goals. As historical data accumulates, KPIs constantly monitor the changes over time. Defining and changing KPIs to adapt to dynamic market and enterprise conditions, should also include tools that meet your needs at any time. If KPIs were quick and easy to setup and change, without waiting for IT, your BI solution would prove its value. Otherwise, how frustrating would it be when you know that there are solutions and resources available, but you have to wait until your KPIs are set up to find out the best way to apply those resources.

When KPIs are quick and easy to set up and visually clear at a glance, your business decisions will also come more quickly and easily. When you select a new BI solution, make sure to do your research. Ask your product rep to let you or your team of regular people play around with the KPI configuration. You’ll know by the expression on his or her face whether you can expect rapid, dynamic change, leading to enterprise progress, or if you can plan to be browsing ThinkGeek.com for gifts for your IT guys.

Find out more about how Panorama Necto helps regular people (not just IT people) define flexible, easy to use KPIs:  https://www.slideshare.net/panoramasw/08-necto-workingwithkpiready

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